Business Automation and Digitisation

[vc_row][vc_column width=”1/1″][vc_column_text]Robotic Automation

  • When your business processes are built around manual work, multiple sources of data, process exceptions and disconnected systems, it’s easy to get stuck in a cycle of throwing more people at the problems, whether they inhabit a maze of cubicles in-house or are outsourced overseas. In addition to the high cost of human labour, you’re challenged by process bottlenecks and data entry errors that impact company-wide KPIs like processing times, compliance, customer responsiveness, and ultimately, your ability to innovate.
  • Automate manual data entry and complement your existing business process automation platform with robotic process automation, an intelligent digital workforce that eliminates data entry errors, delivers 100 percent data accuracy and slashes processing times—at a fraction of the cost of a human workforce. Not only will you immediately benefit from a swift implementation and lightning-fast ROI, but you’ll free employees from data entry to deliver a better customer experience.

[/vc_column_text][vc_column_text]Process Intelligence

  • Process intelligence adds the missing ingredients that common business intelligence (BI), business process management and other products lack—the ability to see and understand actual process flows and to take action instantly on the insights you gain. Through process intelligence, you are empowered with the details necessary to determine root cause, uncover opportunities for operational improvement and quickly make changes that positively impact your customers, your partners and your business.
  • Deploy advanced functionality for operational performance improvement and data visualization, and quickly analyze and optimize your business operations—all from a unique process intelligence platform that reaches every corner of your operation to deliver the actionable insight you need.

[/vc_column_text][vc_column_text]Accounts Payable and Invoice Automation

  • With fluctuating volumes of invoices arriving in every possible format, manual keying of data into systems and inefficient approval workflows, the probability of errors, lost documents and non-compliance is high.
  • Fortunately, the benefits of accounts payable automation are proven and documented for companies small and large. Major reductions in invoice processingcycle times and costs, near total visibility into documentation and metrics and seamless ERP integrationare creating hyper-efficient AP departments that are also strategic hubs of business intelligence.

[/vc_column_text][vc_column_text]Account Opening Automation

  • New account openings are unavoidably information-intensive: customer data pours in from multiple channels and devices, and in multiple formats. If your processes are manual, you face a threefold disadvantage—rising costs due to operational inefficiencies, customer dissatisfaction resulting from lengthy, cumbersome tasks, and risk of regulatory noncompliance fines. This is the challenge facing the more than 70% of banks that do not have an end-to-end digital onboarding process.
  • Deploy an automated account opening solution that streamlines processing to onboard customers faster, accelerate your time-to-revenue, and speed responses to audits through centralized files and documentation. Most importantly, you will have taken a critical step: providing an engaging onboarding experience that builds loyalty to your business for the long term.

[/vc_column_text][vc_column_text]Sales Order Automation

  • Your customers are the lifeblood of your business. Are you serving them as fast and efficiently as you can? Manually processing customer orders leaves your business open to processing errors, fulfillment delays, and a lack of visibility that can drain your resources, hinder customer service and ultimately hurt your reputation.
  • As organizations investigate ways to provide higher quality service to customers, sales order processing automation is proving to be effective in increasing operational efficiency and customer satisfaction. What is the difference between manual order processing and sales order automation? Process orders with up to an 80% reduction in manual effort, and tame order chaos to better serve your customers’ needs, reduce errors and decrease returns and concessions.

[/vc_column_text][vc_column_text]Dynamic Case Management

  • When your business processes require complex, dynamic interactions between people, processes and workflows, it’s impossible to automate as you would a routine, repetitive process. Yet manually handling lengthy and complex cases is costly and error-prone, often involving highly skilled personnel driving decisions towards a clear goal, but with an unclear path and multiple participants with shifting roles and timelines.
  • Simplify the way your organization handles knowledge-driven processes like mortgage origination, fraud investigations, HR grievances, customer due diligence and background checks, grants management and customer complaints with a dynamic case management system that supports better decision-making and results. Not only will you empower employees by delivering data in context while orchestrating multiple business applications, but you will improve the speed and quality of case management processes with the right information at the right time.